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LAURENTIAN BANK OF CANADA: Senior Operations Officer


This is a Full-time position in Richmond Hill, ON posted April 5, 2021.

Laurentian Bank of Canada is a banking institution whose activities extend across Canada.

Founded in 1846, the Bank is guided by values of proximity, simplicity and honesty, and its mission is to help clients improve their financial health.

Laurentian Bank serves one and half million throughout the country and employs more than 3,600 people, whose talent and devotion make the Bank a solid player in several market segments.Working at Laurentian Bank means:-Growing within an ambitious team where everyone grows with pride.

Helping build a future where you and your team make a valued contribution.

Making a difference in clients’ lives and the Bank’s development.

The Laurentian Bank is committed to creating a diverse and inclusive environment.

We are proud to offer equal opportunities to all of our employees, and we support applicants in the designated groups of the Employment Equity Act.The Senior Operations Officer provides daily support in Operations functions of the Business Services, Operational Excellence sector in accordance with the Bank’s Policies and Procedures.This position acts as a delegate to the Manager, Administration and Senior Manager, Operations during peak periods (month-end, quarter-end, fiscal year-end) when processing volumes in the team is at its highest and during any periods of absences or leaves.The incumbent liaises with key stakeholders such as customers, the business origination teams, the Bank’s legal counsels and consultants, insurance brokers, tax municipalities or other parties to ensure all customer inquiries and post funding requests are satisfactorily processed and conducted within expected deadlines.ResponsibilitiesPosts financial and non-financial payment entries on the Bank’s systems including manual debits, payouts, disbursements, tax remittances and stop payment notations while properly messaging the system on non-standard servicing arrangements in place for certain clients, syndicated investors, partners or special loans managementManages real estate property transactions including Land Title and PPSA discharges, payouts, letters of credit, bankers acceptances, insurance, renewals, annual reviews, fee collection and processing, diary reporting and issues all types of information and discharge statements in adherence to the Bank’s rules and regulationsActs as a retail bank for commercial real estate clients in gathering all AML and other client information to open, monitor and manage all deposit taking instruments such as term deposits, current accounts, purchasers deposits accounts, lawyers and trust accounts, revolving lines of credit, and letters of creditProvides exceptional customer service support to internal and external stakeholders by ensuring activities related to the administration of real estate and commercial banking loans/products from their inception to payout have been duly upheld Prepares monthly billings for collection of payments, interest, and feesAssists in reviewing, monitoring and providing status updates on reports including Bill 198, daily and month-end reporting, general ledger reconciliations, daily balancing, arrears, overdrafts and ensures all Key Control Guides are metProcesses loans disbursements and renewals of advances including Bankers Acceptances, Visa or Settlement facilities, Lines of Credit, Letters of CreditPrepares official bank drafts, cheque certifications, and wire transfers; receives and processes incoming daily cheques and wires; and regularly conducts physical audits on bank instruments on hand to ensure compliance to key controls, access and use properly adhered toAssists the management team with special projects and other tasks to ensure a balanced workload amongst all team membersResponsible for taking initiative to drive process change through research, investigation and resolution as well as able to work autonomously and independently to see these projects through to completionKeeps up to date with current laws and with the Bank’s programs, policies and proceduresQualificationsUniversity or College degree in a related field2 to 4 years commercial real estate mortgage, commercial banking lending, deposits or administration experienceBilingual (French) preferredStrong computer, mathematical and financial analysis skills