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Private Banking Associate

RBC

This is a Contract position in Montreal, QC posted November 21, 2020.

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions.

You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

Please visit our website for more information.

What will you do?

You will be an everyday banking expert specialized in delivering the Black Card Experience through high level service and support, transaction excellence, digital education and opportunity spotting As part of the Private Banking Associate team, you understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email and over the phone Resolve client concerns at first point of contact in a highly professional, timely and accurate manner Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice What do you need to succeed?

Must-have A minimum of 2-3 years banking experience Strong written and verbal communication skills in English and French Strong working knowledge of MS Office Proven client service skills Excellent organizational skills Nice-to-have Completion of IFC or CSC Post-secondary education in Commerce or Business Administration What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Challenging work Variety of assignments Financial strength and strong brand Prestige Management that supports your work and progression Join our Talent Community Stay in-the-know about great career opportunities at RBC.

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Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

JOB SUMMARY City: Montreal Address: 1 Place Ville Marie Work Hours/Week: 37.5 Work Environment: Private Banking Centre Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Required Travel (%): 0 Exempt/Non-Exempt: N/A People Manager: No Application Deadline: 11/27/2020 Platform: Personal & Commercial Banking Req ID: 292516 Ad Code(s):