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Concentrix: Customer Service Rep – Bilingual French/English


This is a Full-time position in Moncton, NB posted June 27, 2021.

Job DescriptionJob DescriptionTITLE: Customer Service RepresentativesJob Type: Full TimeLocation: Concentrix @ Riverview Mall (Fulltime Work At Home Available Open to Bilingual Candidates who live in the province of New Brunswick$1000 Hiring Bonus on until June 5, 2021.

($500 @ 60day, $500 @ 90days tenure)At Concentrix, we are fanatical about our staff and clients.

We are tenacious in our pursuit of excellence and high quality service.

We are not afraid of being bold and disruptive in the Marketplace and we like shaking things up.

We take our values seriously and they are threaded into everything that we do we are ONE CONCENTRIX.

Join us and BE the Difference for the world’s best Brands!Career Description/Summary:As an agent, you will respond to inbound calls for a leading Canadian credit card company.

Your focus in this role is to provide an excellent customer service experience – there are no requirements to up sell or cross sell.Position Responsibilities:Provide general information and guidance to customers in regards to our products and servicesAnswer inquiries pertaining to credit card statements and transactionsProvide information on fees, charges, annual membership fees, credit limits, and paymentsPerform balance transfers, cash advances, and credit limit increasesAccess and navigate multiple information systems to answer inquiries and problem solveComplete all required documentation and work alongside other departments to provide exceptional customer serviceWhat we are looking for:High school graduate or equivalent educationBasic computer proficiencyShift flexibilityAbility to pass client background check requirementsWhat we offer:Career Pathing and Advancement OpportunitiesCompetitive salaryQuarterly performance incentivesPaid training to set you up for successBenefit package including health, dental, vision, life insurance and pension planDiscounted Bus feesFree ParkingThe Company:*For more information on Concentrix, follow us on Facebook or visit www.Concentrix.Com.*Concentrix is a high-value global business services company.

With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it.

We do so by partnering with clients to improve the customer experience and business outcomes.Concentrix offers you the opportunity to gain valuable job experience and opportunities for development.

That is why we had over 100 internal promotions last year and 95% of our management staff started in a role just like this.#CNXJobsConcentrix is an equal opportunity employer.

Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Company DescriptionConcentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.

We create better business outcomes and differentiate our clients through technology, design, data, process, and people.

Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector.

We are Different by Design.