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Customer service representative – Call center (bilingual)

Nordia

This is a Contract position in Montreal, QC posted August 1, 2020.

Customer specialist, bilingual                                                

This is a unique position that is both challenging and rewarding. But more importantly, it is the beginning of a career at Nordia.

At Nordia, when we hire you, we want you to stay. We want you to succeed. We want you to tell your friends about us.

That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize your potential.

So how much will you earn?

Our teleconference specialists start earning on average $17.25/hr in total compensation. That includes base salary, bilingualism premium of $1/worked hour and bonuses. Work is mostly on weekdays. On top of that, we offer a complete benefit plan and lots of other perks (such as great discounts on telecommunication products and services).

OK. So what will you do? Let Jonathan explain it:

“This positon requires the utmost in customer tact and attentiveness. It’s a white-glove service for decision-makers that puts me at the centre of the action. I coordinate teleconferences for business and government clients, introducing participants and managing the question period. It’s an elite service that allows me to be at the heart of major organizations’ business strategies, all with a great schedule that fits well with my family life.” (Jonathan, teleconference specialist)

Sound good? Here’s what you need to succeed:

  1. You are perfectly bilingual and you stand out for your excellent diction
  2. You like to speak in a group – you’re confident and dynamic
  3. You’re a customer service pro: tactful, professional and responsive
  4. You are available mostly during weekdays, but you have the flexibility to work evenings and weekends according to customer needs

So what is it?

Same-old, same old or the beginning of your career at Nordia?

Apply now.

Did you know that we are “employee recommended”? For the last six consecutive years, more that 8 out of 10 employees recommend Nordia to their family and friends. It’s the best endorsement we can have!

To find out more about Nordia, our exceptional Montreal centre and your next career move! http://www.en.nordia.ca/montreal

Class starts on August 17