This job board retrieves part of its jobs from: Human Resources Jobs | Toronto Jobs | Work From Home

The top job offers in Canada!

To post a job, login or create an account |  Post a Job

   topjobsme.com   

A simple jobs board with daily updated offers from Canada

previous arrow
next arrow
Slider

Digital Days Inc: Information Technology Support Specialist

Digital Days Inc

This is a Full-time position in Montreal, QC posted April 5, 2021.

Information Technology Support SpecialistAt Digital Days, an IT Support Specialist is responsible for managing their ticket queue and interfacing directly with end-users to help resolve their IT issues.

Tasks may relate to desktops, notebooks, and mobile devices on the LAN, WAN/Internet, or Intranet, including private, hybrid, and public cloud systems.IT Support Specialist TasksProvide direct technical support to end-usersMonitor network security and availabilityCreate and maintain in depth technical documentationEnsure deadlines are respectedInstallation, setup, management, and troubleshooting of:Microsoft 365Microsoft OfficeMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft Windows PCs and ServersMicrosoft-based SoftwareMac ComputersPrintersNetworking Equipment (firewalls, switches, UPS)Antivirus SolutionsBackup solutionsJob Requirements for IT Support SpecialistFluency in English and French, both oral and writtenDEC in a job-related field, or equivalent2 to 3 years of IT experience as a support specialistExcellent problem-solving skills and a passion for technologyExcellent organization and documentation skillsA strong desire to help endusersAn ability to work independently and to go above-and-beyond for clientsMultitasking skills to manage open tickets and projects queuesEssential: Punctual, Reliable/DependableEssential: Self-starter, Able to work independently but also works well within a teamExperience with Dell EMC, Fortinet, Juniper and Cisco a plusAdvantages at Digital DaysCompetitive salary based on experienceHealthcare PlanLaptop and Mobile Phone ProvidedRemote WorkingPost-COVID benefits (optional):Direct access to the Lachine Canal, minutes from downtown MontrealOpen office space and open cultureOpus card paid in part by the companyGames in the office to help you to relaxRestaurant on siteGym on siteDaycare on sitePublic terrace overlooking the CanalAbout Digital DaysDigital Days is a boutique Managed IT Services firm that specializes in servicing a wide variety of bilingual SMB companies across Canada with our customary ” White glove” customer service.

The Digital Days work environment is an accelerator for any growing IT professional, and for any Network Administrator focused on growth with a particular focus on high levels of customer service, Digital Days is the right place for you!The Digital Days work environment is one that rewards responsibility and autonomy, all within a high-functioning team of administrators and technicians continuously working to achieve higher levels of service and knowledge.

Steeped in the latest technologies, Digital Days leads clients through the latest in private, public, and hybrid cloud solutions for business.Headquartered along Montreal’s beautiful Lachine Canal, and featuring a daycare, gym, terrace, and restaurant services in-building, our open-concept loft environment inspires everyone who works here!

Please note that all employees are currently remote working due to the ongoing COVID-19 pandemic and that posts can permanently be remote.If you believe that you are the ideal candidate for the job, apply now and join our friendly, flexible, and dynamic team!