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Alphanumeric Systems: Turkish Nurse/Pharmacist For Covid-19 Vaccine Contact Center(Remote)

Alphanumeric Systems

This is a Full-time position in Montreal, QC posted February 21, 2021.

Alphanumeric is hiring licensed Healthcare Professionals HCPs (Nurse or Pharmacist) to work remotely on a Covid-19 Vaccine Contact Center supporting major life science organizations.We also support other several languages, and we are looking for Bilingual candidates: German, Italian, Spanish, Arabic, Turkish, Polish And Others.As an HCP you will report to the Team Lead.

Primary responsibility will be to answer inbound calls from health care providers (HCPs), patients and others regarding vaccines and communicate complex medical information.Highlights Of The RolePaid training on pharmaceutical products as well as support processesHealth Insurance 100% Remote Work candidates can be based either in Poland, Spain, Portugal ResponsibilitiesRespond to inquiries via phone, email, or web chats from healthcare professionals, consumers, and patients handling adverse events, product quality complaints, HCP and patient educationPrimary responsibility will be to answer inbound calls from health care providers and patients about medications and communicate complex medical information.Provide in-depth information and specific product prescribing information, clinical studies, and medical letters.Build and strengthen customer relationships by obtaining strategic information, demonstrating broad knowledge and providing appropriate product information.RequirementsHealth Care Professional with an active license to practice in nursing, pharmacy or other health care fields (Example ASN, BSN, RPH, PharmD) is a requirement in addition to: 2-3 years related customer service or pharmaceutical experience.Additional SkillsMust have an internet connection with speeds of 15MBPS upload and 15 MBPS downloadProficient in the use of Microsoft Office ApplicationsImportant notes Ability to work in flexible shifts once required (the work is always from home)Vaccines experience preferred