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Bilingual Administrative Assistant

LifeWorks

This is a Contract position in Montreal, QC posted September 19, 2022.

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The incumbent provides comprehensive administrative support to a team of Regional Clinical Managers and Supervisors, counsellors, and the greater Clinical Services department.

This position may be based from a remote/home office, with flexibility for a hybrid role if preferred.

Responsibilities:

  • Provide general administrative support to Senior Clinical Director, Regional Clinical Managers (RCMs) and Supervisors in French Canada

  • Support onboarding for new hires

  • Answer basic counsellor questions (including billing an invoice questions, case model questions, etc.) and teach counsellors where to find the required information; as well as support with drop-in help sessions for counsellor network

  • Support with case reassignments as needed

  • Provide support for Clinical Team Meetings including location & invitation coordination, taking minutes, sending follow-up

  • Provide support for Regional Clinical Manager meetings including taking minutes, sending follow-up

  • Schedule RCM and counsellor consultation appointments

  • Act as service providers' direct point of contact for local facilities and IT

  • Complete regional counsellor absence entries

  • Provide administrative support for our Learning Line including creating certificates, etc.

  • Assist with preparation of region-specific communications

  • Other work as assigned

Succeeding as a Bilingual Administrative Assistant will require the following core qualifications and skills:

  • Professional level bilingual fluency in English and French is required, including proficiency with English and French grammar

  • 2+ years of related experience and training in administrative, secretarial or office technologies role

  • Advanced command of Microsoft Office 365 including MS Word, Excel, and PowerPoint specifically is required, experience with Sharepoint is an asset

  • Demonstrated high comfort level working with the internet

  • Proven ability to work with tight deadlines and fluctuating priorities

  • Excellent organizational skills and sound professional judgment

  • Strong interpersonal skills combined with good team spirit and ability to take initiative

  • Demonstrated reliability, flexibility, discretion, and enthusiasm

#LI-SG1

#LI-Remote

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.