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Design Lead


This is a Contract position in Montreal, QC posted November 19, 2020.

About Design at RBC Our goal is to become our industry’s leader in exceptional digital experiences.

To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do.

But we need exceptional digital professionals, like you, to bring our process to life.

What will you do?

We want every point of contact with our RBC clients to feel important to them.

That’s where you come in.

Design leads shape the products we create through each of our digital products.

As people managers, they guide designers on their team to create exceptional experiences.

As a leader, you will make decisions to empower your team to make work efficient, effective and enjoyable.

You will provide thought leadership in order to stand-up a high-performing product design team, operationalize and organize the team within an Agile framework in a scrum or lean UX model.

You will optimize the effectiveness of the design team over time within a collaborative, cross-functional, matrixed enterprise environment.

Thriving in a fast paced and dynamic environment, you will oversee multiple projects at a time.

What you would work on Product Design Strategy & Delivery Lead multiple teams and squads across a journey and/or within a line of business Provide product design direction & oversight to ensure craft excellence and consistency aligned to design platform guidelines Participate in product roadmapping, big room and quarterly planning in alignment with business and product OKRs Formulate and validate design hypotheses through iterative releases of MVP to align business objectives with customer needs Align to Agile methodology and promote a test-and-learn approach to build, deliver and refine the right products for the right audiences in the right ways Collaboration & Partnerships Represent the Digital Product Design practice at a leadership level within cross-functional product teams and with critical senior and executive-level stakeholders Work at the front line to position the design practice as a trusted business partner that provides measurable business value Facilitate demos, presentations, workshops and stakeholdering sessions with all partners, including business, product, technology, risk, legal, etc.

around product objectives and priorities Empower teams to succeed with a shared vision; delegating authority, and removing obstacles that hinder progress People Management Establish cadence for regular check-ins and empower your team to manage the day to day tasks, checking in often enough to ensure they are on track to deliver value against our business objectives without micro-managing Provide career, leadership development, coaching and guidance through recurring team and one-on-one check-ins.

Manage, mentor, motivate, lead and inspire the team to constantly deliver excellence in performance and in behaviours aligned with the Leadership Model Build the capability of designers across the Digital Design team by providing open and candid feedback, direction, and coaching Aid in the sourcing, recruiting, hiring and retaining of high performing talent What do you need to succeed?

Must-have BA/BS degree in Design (e.g.

interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience At least 10 years of experience as a designer A minimum of 3-5 years’ experience leading teams and complex digital projects Experience working in an Agile delivery framework in a Scrum or Lean UX model Experience dealing with specific challenges of a matrixed enterprise environment Project management skills to plan, analyse resources in order to meet delivery requirements Experience coaching and mentoring team members Nice to have MA/MS degree or certification in Design (e.g.

interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field Industry experience with Financial Institutions What’s in it for you You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.

You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.

You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

Work/life balance is important to us; you will be part of a company that values your time.

Learn more about RBC Tech Jobs About RBC Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

We have over 80,000 full
– and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

and 37 other countries.

For more information, please visit

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Expand your limits and create a new future together at RBC.

Find out how we use our passion and drive to enhance the well-being of our clients and communities at

Inclusion and Equal Opportunity Employment RBC is an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors.

Disability-related accommodations during the application process are available upon request.

JOB SUMMARY City: Montreal Address: 1 PVM Work Hours/Week: 37.5 Work Environment: Office Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Required Travel(%): 0 Exempt/Non-Exempt: N/A People Manager: Yes Application Deadline: 12/11/2020 Req ID: 292359 Ad Code(s):