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SDL: Cloud Administrator


This is a Contract position in Montreal, QC posted January 22, 2021.

MUST SPEAK FRENCHCloud Support Engineer to join our global organization.

We are looking for an analytical and articulate individual to join a busy team providing high-quality technical support for our hosted environments, while continuously applying our working practices through refined processes and automation.

The successful candidate will thrive in a challenging environment where they will be required to provide a stellar operational support to our customer based in Canada.

The candidate will also help direct work towards ongoing and future technical projects, migrations and expansions This role requires a self-starting capable team player with the ability to effectively communicate with business contacts as well as the technical teams.

They must be able to work in a professional manner with clients and at all times remain focused on key cloud support goals, primarily standardization of the service and client satisfaction.

Skills & ExperienceThe ideal candidate for this role will have 3 years technical experience in a client-facing services environment in delivering complex client projects.

Essential In-depth knowledge of Windows Server administrationGood knowledge of OS Administration – CentOS, Red HatIn-depth knowledge of IIS administrationIn-depth proprietary Software Installation, Troubleshooting & Technical Support experienceGood knowledge of networking principles (Active Directory, DNS, firewall, load balancers, etc.)CI/CD tools – Jenkins, NexusConfiguration and deployment automation – Ansible, Chef, Puppet, OctopusVersion control systems GitConfiguration and administration of database services – SQL Server, OracleMonitoring tools – Zabbix, ICinga, Status Cake, App DynamicsScripting Languages – Powershell, Ruby, PythonCloud Knowledge – AWS, Azure, ECL2Good knowledge of general Information Security and Privacy Policies in a IaaS, PaaS environment and ISMS processesStrong interpersonal skills and the natural ability to communicate effectively internally and externally.

Develop relationships, with both technical and non-technical personnel and in a confident and friendly mannerExcellent written and verbal communication skills (English) and a good level of FrenchA self-starter able to work independently and be resourceful in terms of finishing tasks and responsibilities DesirableExperience with MultiTrans / TMSExperience with front-end Java development (JSP, JSTL)Experience in training and writing process documentationITIL V3 Foundation Must have a valid passport and have the ability to travel internationally Work EnvironmentBrand new modern open concept office with breakfast and fruits available as well as great coffee.A Keg for special eventsLocated a couple of minutes from Peel metro station, very practical in winter as you don’t need to go outside.Possibility to do charity work for 5 days paid.3 weeks’ holiday.Fun social committee.Gym membership and massage therapy discounts.Access to a vast library of eLearning training.Great benefits plan (dental, medical, STD/LTD, EAP…)SDL is an Equal Opportunity / Affirmative Action Employer.

Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.

For more information about EEO/AAP legislation please visithttp://www.Dol.Gov/ofccp/regs/compliance/posters/pdf/eeopost.Pdf.