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Senior Business Analyst

CGI Group

This is a Contract position in Toronto, ON posted January 16, 2023.

Position Description:

• The Senior Business Analyst (BA)/Consultant will gather requirements and create user stories to support business transformation and deliver change at Canada’s largest financial institutions.
• You will work closely with our clients to define and optimize their banking products and service delivery roadmaps.
• This position is ideal for an expert level organizer who is able to bring clarity, structure and direction to the varying perspectives inherent in dynamic, stakeholder centric environments.
• As Sr BA/BC you are comfortable challenging a team of collaborators on product and technical business details to ensure that project outcomes align with sponsor vision and agreed to scope.

Your future duties and responsibilities:

• Assess proposed Change and/or project scope to identify and engage impacted stakeholders
• Facilitate conversations to document customer / user needs, process flows, and end-to-end requirements. Create stories that include key areas such as happy path experiences, alt/error flows, spec-by-example, acceptance criteria, and business value
• Identify and update business processes related to the new project/change. Documenting current and end-state processes. Maps and update policy and directive requirements
• Write BRDs/User Stories and other requirements management artifacts. Secure sign-offs
• Collaborate with business, operations, technology, and other work streams to ensure assigned deliverables are in accordance with documented requirements
• Provide guidance and support to stakeholders; identify and navigate risks and issues that occurs throughout the project lifecycle

Required qualifications to be successful in this role:

• 7-10 years Business Analysis experience.
• Product Owner or Agile related delivery experience
• Financial services industry experience with domain expertise in one or more of the following: Deposit origination; Commercial Banking; Payments ACH/Wire; Wealth Mgt, Credit Cards; Personal Lending & Mortgages; Customer Contact Centres; Backoffice processing; AML/KYC and Regulatory Reporting
• Ability to create Business Cases
• Ability to run sessions with stakeholders to get requirements
• Knowledge of process re-engineering
• Effective communicator – comfortable liaising between stakeholders across the enterprise
• Knowledge & alignment to IIBA/CBAP Business Analysis best practices
• Agile and PDLC project methodologies helpful, as well as knowledge of Jira, Confluence and related tools. Experience delivering in hybrid waterfall/agile project environments


  • Business Analysis
  • Business Process Analysis
  • Financial Services
  • Requirements Analysis
  • Solution Analysis
  • Business Process Modelling
  • Data Analysis
What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ”members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.