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Solutions Metrix – Certified CRM Partner (Microsoft, Oracle, Salesforce, Creatio & SugarCRM): Microsoft Dynamics Consultant

Solutions Metrix - Certified CRM Partner (Microsoft, Oracle, Salesforce, Creatio & SugarCRM)

This is a Full-time position in Montreal, QC posted February 18, 2021.

We are looking for someone who enjoys technology and its application in a business area with a specialisation in Dynamics365.

You will be called upon to participate in calls for identification of needs, design sessions, configuration best practices, development approach and implementation strategies for our CRM projects.Main responsibilities:Support existing clients in providing solutions to their business needs in the context of CRM projects and maintain a relationship of collaboration and trust with them.Ensure the client requirements are analyzed, documented, and designed into technical requirements (user stories)Create release plan/CRM roadmap for the project with detailed functionalitiesUnderstand and lead integration capabilities such as APIs, middleware, etc.Lead CRM solution design including ERD creation and implementationExecute projects using agile best practicesSupport development team during the implementation of CRM projectValidation of test cases for the requirementsCoach and mentor junior/intermediate BAsQualifications:Bachelor’s degree in computer science and/or management and/or software engineering.A minimum of ten (10) years of relevant experience as a Business Analyst or in a similar position.A minimum of 7 years of experience with working on one or more of the following CRMs: Microsoft Dynamics 365, Salesforce, SugarCRMA minimum 4 Dynamics 365 implementationsStrong knowledge of best practices and documentation in business analysis.Dynamics CRM certifications is an asset.Must have the mobility of travelling.Experience in an agile environment, an assetKnowledge of SSRS and SSIS is an assetExperience with Power Platform more specifically PowerAppsKnowledge of the Atlassian suite (Jira, Confluence)Good oral and written communication skills in English and FrenchBe structured, organized, and have a good sense of priorities.What you can look forward to:Competitive salary and benefitsFlexible scheduleWork from home policy **Due to COVID this role is solely WFH for the moment**Fun and dynamic teamYou will be an integral part of the team/decision making processLooking forward to hearing from you!