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Precision Home and Office Deliveries: Warehouse Team Lead

Precision Home and Office Deliveries

This is a Full-time position in Montreal, QC posted February 25, 2021.

Summary:This position involves the management of a Final Mile facility and independent Owner Operators in a fast-paced environment.We offer an extremely high level of service delivery to our online retailers and other firms requiring Final Mile Deliveries.The successful incumbent will report to the Terminal Manager located in Saint Laurent, ONResponsibilities: Review volumes in established routes daily to balance workload, audit drivers and hub processes Occasionally ride with drivers for audits and/or perform deliveries directly Maintain relationships with key customer contacts involved in the day to day operations of their business Maintain regular reporting to head office Provide metrics to Customers daily to maintain the highest level of performance Contribute and maintain a successful, safe, team environment Motivate and develop team, identifying the best people for the job Hold IOO’s/Drivers to all our processes Assisting in assessing problem areas or areas for improvement and identifying solutions, and clearing roadblocks with other departments and management; Run continuousimprovement initiatives to offer ” Best-in-Class” services Resolve complaints and answer questions of customers regarding services and procedures Provide timely, accurate, and thorough Performance reviewsSkills Required: Must have previous experience in courier or small parcel deliveries.

Must have strong leadership and motivational skills Goal-oriented, with a strong desire to achieve results Strong communications skills (written & verbal) Ability to plan/organize, prioritize and multi-task in a fast pace environment Ability to effectively troubleshoot problems/issues and perform tasks in a cohesive manner.

Detail oriented and excellent organization and planning skills Proficient with MS applications (Word, Excel, Outlook).French requiredPowered by JazzHRBS4JjbtyA1