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Vodastra Technologies: Field Service It Technician

Vodastra Technologies

This is a Full-time position in Ottawa, ON posted April 6, 2021.

Vodastra Technologies is seeking a Field Service IT Technician to join our team!

You will resolve computer-related issues for your clients.Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications:Please contact Chris@469-463-0455 or if you meet these qualifications.

Previous experience in IT, customer service, or other related fields.

Strong troubleshooting and critical thinking skills.

Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.

Computer skills including Microsoft Office Products, networking, and internet browsers.

Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures Ability to maintain and complete accurate record keeping and processing of paperwork.

Must work well independently, as well as follow directions.

Able to handle more than one responsibility at a time.

Able to work under deadline pressures.

Strong communication skills, organizational skills, and time Management.

Ability to build rapport with clients.

Positive and professional demeanor Powered by JazzHRhyfHYmfzlh