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Analyst, Process Improvement & Information Systems

Fraser Health Authority

This is a Full-time position in Newmarket, ON posted August 24, 2021.

Analyst, Process Improvement & Information Systems Posting Number 1394973 Bring your solid knowledge of information systems and process improvement within health services to this exciting opportunity as an Analyst, Process Improvement & Information Systems .

In this challenging and diverse role, you are responsible for providing qualitative and quantitative data analysis, information and education to support business process and data quality improvement for the Mental Health and Substance Use Programs.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and residential care facilities
– all within Metro Vancouver and the Fraser Valley.

Known as one of the most desirable place to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.

We are proud of the innovation, dedication, integrity and tenacity of our physicians, employees and volunteers.

More than any building or technology, it’s our people who make Fraser Health distinct.

Position Highlights: You bring knowledge in contract management and performance improvement along with your skills in gathering, reviewing, interpreting, and analyzing complex data.

In this key role you will: Assists in the implementation of assigned projects including process mapping, review and testing of system and application functionalities related to business processes; establishes and maintains databases including electronic linkages to enable staff to collect and input data into the computerized system; monitors key data and related metrics for review, reporting and analysis.

Develops and implements systems and processes to monitor data input quality, accuracy and consistency in compliance with business processes at various offices within the designated program; compiles and coordinates data to populate key performance indicators for release to clinical and operational leaders and designated external stakeholders; prepares statistical reports for review and comment, as required.

Conducts regular audits to monitor business and operational processes related to data quality; analyses, compiles and reports on data findings to leadership teams, front line staff and the Data Governance Committee as required; identifies data errors; develop recommendations and implements data correction strategies, as directed.

Acts as subject matter expert on related program processes and clerical functions by providing advice and recommendations to the PARIS team to improve information system functionalities.

Coordinates the data verification and corrections for the Health Authority Rate Setting (HARS) process by reviewing information inputted by staff; develops and/or implements recommendations for corrections into the system, as required to meet reporting requirements and to ensure that the appropriate rate is calculated based on the client’s financial information.

Provides training and education to operational, clinical and clinical support staff on the database systems used to collect information and the methods for collecting the information to ensure consistent and quality collection of data in the appropriate format for data storage, report generation and analysis Assists in the processing of reviewing PARIS change requests; investigate issues and assesses feasibility of such changes for implementation.

Co-leads the Clerical Practice Committee by collaborating with managers and team leaders to ensure consistency of clerical practice and sustainment of Clerical Re-design Project; identifies and resolve process issues, co-chair meetings and leads related working groups.

Participates in meetings, working groups and committees such as Clinical Informatics Committee, Data Governance Committee and others, as required.

Education and Experience: Bachelor’s degree in Health Information Science, Information Technology, Business and/or related discipline.

Three (3) years’ recent related experience in information systems, program administration, quality improvement and/or business systems analysis in a community-based healthcare setting.

Valued Benefits: A career at Fraser Health will offer you the opportunity to work in a fast growing and exciting organization with professionals who are eminent in their respective fields.

We offer a competitive compensation package, including comprehensive health benefits coverage.

We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as a phenomenal place to work.

We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.