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Customer Solution Specialist

Rogers Communications

This is a Contract position in Devon, AB posted December 3, 2022.

JOB TITLE CUSTOMER SOLUTION SPECIALIST REQUISITION 276306 NATIONAL OCCUPATION 6552 POSITION TYPE FULL-TIME What You’ll Do Our customers come first, and they inspire everything we do?

As part of our team, you will be providing world class customer service by connecting with our customers, analyzing their needs and offering customized solutions?

You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers.

We are there when our customers need us so you will have the ability to work a flexible schedule?

You will be speaking to different people from across Canada?

What We’re Looking for We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do.

Someone who has a deep passion to listen and genuinely want to help each person they connect with.

This role is fast-paced, and the environment is ever changing.

You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers.

You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.

Who You Are High School Diploma or equivalent 1 years of customer interaction in a professional role, either face to face or over the phone Expert in communication and listening Strong analytical and problem-solving skills Ability to work a flexible schedule Navigate multiple computer systems Multitasking We have a remote-friendly culture.

In this role, you will be working from home permanently as long as you meet our requirements which include, but are not limited to, a quiet workspace and the required internet bandwidth.

You must also reside within 250km of (insert location) HQ to be eligible.

Please send a resume and cover letter to .

This job advertisement has been provided by an external employer/partner.

(CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content’s accuracy, authenticity, or reliability.