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Interface: Sample Coordinator


This is a Full-time position in Belleville, ON posted January 31, 2021.

Samples Coordinator – CanadaPosition Summary: Responsible for sample order fulfillment; correctly pulling, packaging and shipping product samples to support client sample order requests.

This position also includes labeling and replenishing sample warehouse inventory.Educational Requirements: High school diploma or GED required.

Preference will be given to a person with post-secondary education, preferably in business administration or marketing.

Bilingualism (French/English) would be a definite assetSkills and Experience:Strong customer service focus, good attention to detail, excellent communication skills both oral and written, solid inventory control skills, and a proven team player.

Prior experience in a pick and pack or fulfillment operation would be beneficial.Essential Duties:Assist in coordinating the efficient operation of the sample area.Pick & pull product samples for each order received.Verify that the samples pulled to match the client’s request.Package and process orders.Support the sample ReEntry program by receiving and verifying product returns.Performing cycle counts.Labeling samples.Computer entry of sample orders.Utilization of the Purolator/FED EX point of shipment software for distribution and tracking of sample shipments.Regular communication requiring the use of telephone, voice mail, and email.Prepare export and other shipping documentation as required.General housekeeping duties.Comply with all safety rules.

Provide back up in shipping/receiving for vacation coverage, when applicable.Physical Demands: Use of office equipment including computer, telephone system, fax/photocopy machine.

Requires the operation of a pallet jack (manual & electric).

Involves regular lifting of 50-pound boxes.

Regular lifting and reaching.Work Environment: Nonclimate controlled office/warehouse environment.

Hours of work: Monday – Friday, 8:00 am – 4:30 pm subject to change.

Periodic overtime will from time to time be required.