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Senior Change Management Analyst (Strategic Sourcing Group)

TD Bank Group

This is a Full-time position in Carbonear, NL posted August 2, 2022.

Company Overview Tell us your story.

Don’t go unnoticed.

Explain why you’re a winning candidate.

Think “TD” if you crave meaningful work and embrace change like we do.

We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive.

Carve out a career for yourself.

Grow with us.

Here’s our story: Department Overview TDBG spends over $8BN each year with suppliers.

The Strategic Sourcing Group’s (SSG) role, in collaboration with our business partners, is to create sustainable competitive advantage for TDBG by leveraging this 3rd-party spend and the expertise of our key suppliers to meet our needs, reduce total cost and mitigate supply-related risks.

Our role is global in scope and we have just embarked on a journey within our department, and more broadly across the organization, to transform the way we do sourcing, procurement, purchasing and vendor management.

Our team comprises over 200 people who are located in various TDBG locations across North America.

The Process Governance and Transformation team within SSG is responsible for leading process and procedural changes associated with Third Party Lifecycle Management, including Change Management activities.

We are seeking to hire a Senior Analyst to enable a consistent and integrated approach to transformation across the Strategic Sourcing Group.

This role will also include supporting transformation activities focused around the ongoing training and communications needs for the TD Smart Source Procure-to-Pay (P2P) solution.

TD Smart Source is a new procurement platform that will simplify, automate, and standardize the procurement processes, making it easier for Colleagues to manage contracts, create purchase requisitions/purchase orders, process invoices, receive goods and services, and submit payments.

It is an intuitive, user friendly, self-service tool to drive procurement, compliance, efficiency and visibility throughout the Bank.

Job Description As a Senior Analyst, this role is responsible for supporting the transformation initiatives for Strategic Sourcing Group in developing change strategies and optimizing change efforts through an integrated change plan and sustainment process.

The SSG Analyst will be part of a team of individuals with subject matter expertise across all aspects of SSG supporting its business leaders in driving effective adoption of change quickly and managing potential multiple impacts to its colleagues and stakeholders to achieve business results aligned to business strategies.

Reporting to the Senior Manager, Process Governance and Transformation, the individual will be working closely with the various business process owners within SSG to execute on strategy and deliverables to drive forward the change management roadmap within SSG and align with its stakeholders change management plan.

Key accountabilities include: Provide specialized business process/ procedure management guidance and support for SSG and implement processes and/or initiatives to meet SSG process standards and guidelines.

May provide complex reporting, analysis, and assessments.

Identify and recommend process improvement opportunities to enhance the productivity and operational efficiency of the business Adhere and adopt to the Process Governance and Change Management enterprise frameworks or methodologies Apply subject matter expertise in transformation, provide guidance, assistance and direction to others Act as a consultant, providing advice, business expertise, and recommendations on implementing new operational processes Build effective relationships with key business partners within and across business units and ensure alignment with enterprise and/or regulatory requirements Analyze the feasibility and impact of new initiatives, process improvements, technical solutions and/or products/ features Facilitate problem-solving, and Stakeholder/Change Impact Assessment sessions Participate in the development of internal standards, procedures and training Support the coordination of executive level status reports, communication and deliverables for multiple continuous improvement initiatives Ensure communication, implementation and/or training plans are identified and detailed in order to implement continuous improvement initiatives support the development/ delivery of presentations / communications to management or broader audience Conduct meaningful analysis using results to draw conclusions, make recommendations, assess the effectiveness of continuous process / performance improvements where opportunities exists Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Provide thought leadership and/ or industry knowledge for continuous improvement and participate in knowledge transfer within the team and business unit Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.

Requirements EXPERIENCE & EDUCATION Undergraduate degree Relevant Change Management Accreditations are an asset 5 years related experience within large organizations, which may include working in a project environment Knowledge of procurement environment an asset Skill in using software tools, applications (MS PowerPoint and Excel), data analysis methods and reporting techniques Ability to present and make recommendations to senior management and executives Ability to negotiate and influence Ability to communicate clearly, confidently and effectively when speaking or writing Ability to work collaboratively and build relationships, succeed in a team and work independently Ability to exercise sound judgement in making decisions Ability to analyze, research, organize and prioritize work and meet multiple deadlines Ability to handle confidential information with discretion LI-Hybrid Additional Information LI-HYBRID Hours 37.5 Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.