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Customer sucess representative

Entreprise manufacturière de Bellechasse

This is a Contract position in Zebulon, NC posted November 20, 2020.

In collaboration with the management team and the various departments of the company, the Customer Sucess Representative uses the most recent principles of continuous improvement to ensure customer satisfaction.

His mobilizing leadership leads him to evolve in a context of multi-projects in addition to finding innovative solutions to improve the quality of the customer experience.

EXAMPLE OF TASKS TO BE PERFORMED -Coordinate the customer ordering process and ensure associated follow-ups -Ensure good communication with clients and departments -Plan, organize and coordinate follow-ups and meetings with the departments involved in order to resolve the problems encountered -Support the sales team.

– Proficiency in the Office suite (Excel) -Knowledge of ERP software (asset) -Have experience in a manufacturing company (asset) REQUIRED TRAINING -All training and experience related to administration will be considered CONDITIONS OF EMPLOYMENT -Competitive salary -Day and full-time schedule 35h / week -Group insurance programs -REER collective -Shuttles available from Lévis.