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Eaton: Field Service Representative


This is a Full-time position in Thunder Bay, ON posted April 21, 2021.

Eaton’s Electrical Engineering and Services Division is hiring a Field Service Representative to join our team.

This position will be located out of our Calgary, AB; Edmonton, AB or ThunderBay, ON service facility.The Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.Making what matters work at Eaton takes the passion of every employee around the world.

We create an environment where creativity, invention and discovery become reality, each and every day.

It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.In This Function You Will Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; Responsible toself-manage assigned projects for electrical equipment; knowledge of electricaltest and diagnostic equipment.

Deliver technical solutions to customers.

Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.

Mentor less experienced technicians.

Provide technical training.

Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.Why Eaton?

Be a key member of a world-class service organization that consistently experiences growth.

Join an organization where your health & safety are the number-one priority.

Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.

Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.

Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.

Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring.

Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation.

Tools including a company vehicle, laptop, hand tools, meters and smartphone.

Required (Basic) Qualifications Diploma or Degree in Electrical Engineering from an accredited institution or Red Seal Interprovincial Journeyman Electrician Certification/Ticket Minimum of three (3) year of experience evaluating and servicing electrical distribution or control systems.

No relocation assistance is provided.

Candidates must live within 80 km of the Calgary, AB; Edmonton, AB or ThunderBay, ON facility.

Legally authorized to work in Canada without company sponsorship.

Preferred Qualifications Experience in protective relays preferred.

Experience in performing power quality measurements, troubleshooting, and analysis preferred.

General Contractor’s License Position Success Criteria Excellent communication and interpersonal skills.

Strong analytical aptitude and complex problem-solving skills.

Intermediate/advanced knowledge of Microsoft office applications.

Effective time management, prioritization and project management skills Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

Understanding of the company’s and competitor’s electrical, electronic and mechanical products.

Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review.

Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Eaton has in place accessibility policies for accommodating employees with disabilities.

If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs.

Accessibility information may be found at: : https://www.Eaton.Com/ca/en-gb/company/policies-and-statements/accessibility.HtmlJobEngineeringRegionNorth America – CanadaPrimary LocationCanada-AB-CalgaryOther LocationsCanada-AB-Edmonton, Canada-ON-Thunder BayWork LocationsCalgary Ca Loc 1OrganizationESSG CA CanadaJob LevelIndividual ContributorScheduleFull-timeIs remote work (i.E.

working from home or another Eaton facility) allowed for this position?NoDoes this position offer relocation?NoTravelYes, 25 % of the TimeRequisition ID :097530