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Inbound customer service Representative ($18 per hour)

Eximius Personnel

This is a Contract position in Saint-Laurent, QC posted November 20, 2020.

Are you passionate about helping others and providing excellent customer service?

Do you have some experience dealing with people both in person and over the phone?

We have a fantastic opportunity for you with one of our clients
– a leading company in the retail Industry.

Our client is hiring Bilingual Customer Service Representatives for their contact center.

Representatives will be in charge of all products including general customer service such as credit cards, gift cards.

Salary: $18 per hour Your responsibilities: -Provide excellent customer service at all times -Follow up on customer inquiries by taking specific action in a timely manner -Problem solve to help customers resolve issues on first call -Enters data from customers into various software programs -Appropriately communicate with upset customers to resolve their inquiries -Thrives as a team player in a fast-paced, high-energy, change-oriented environment -Participates in additional training courses when needed -Perform other related duties and assignments as required and as assigned by supervisor or manager -Exercise retention efforts when appropriate Job Requirements / Qualifications: -Must be at least 18 years of age -Must be flexible with schedule (24/7) -Ability to type at least 35 words per minute -Excellent command of English and French language needed.

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