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Kingdon Timber Mart: Salesperson

Kingdon Timber Mart

This is a Full-time position in Gore, QC posted January 31, 2021.

Job DescriptionSalesDUTIES:Write up customer special orders in compliance with store policy and procedures.Handling customer complaints in a positive and constructive manner.Approve returns and issuing credit memos for return goods.Identify defective products with a return goods tag.Maintain all price and catalogue books relevant to their departments.Become familiar with all the products sold.Attend all training courses as requested by management in relation to store procedures, safety, products, etc.Be fully knowledgeable about company policy and procedures.Ensure that products on sale or promotion are properly identified and tagged.Be observant of customers who appear to be acting in a manner suspicious in relation to store theft.Identify and apprehend customers if you have observed them steal merchandise from the store and leave the premises.

Use caution and notify store management prior to approaching suspected shoplifters.Be friendly, courteous and helpful to all customers and staff.Help out at the contractor sales counter.Go after new markets/ customers in your defined categories (eg.

Shingles, Masonry)Be familiar with the company credit policy and working with the credit manager collect overdue accounts.Assist in managing or manage specific product category as per Purchasing Manager.Assume other duties and responsibilities as requested by the store manager.EstimatorDUTIES:Estimating product requirement and take-offs from blueprint.The Estimator / Designer must have knowledge of the municipal building code.The Estimator / Designer must make themselves aware of all changes to the building code by keeping abreast of Ministry of Housing building code updates.This position requires a working knowledge of various design software applications in respect to decks, houses, garages, kitchens etc.This position requires a working knowledge of basic computer skills.The Estimator will make occasional calls to job sites with the company salespersonThis position will be largely focus on Masonry, Roofing, Siding, Drywall, Framing, General Building Supplies.The Estimator will fill in on the contractor order desk and customer service desk as required.

Assume other duties as required by the Store General Manager.Job Type: Full-time