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Assistant Operations Manager

Lowe's Canada

This is a Contract position in Toronto, ON posted February 28, 2021.

At Lowe’s Canada, over 26,000 employees let their passion blossom every day.

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 470 corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You’ve got the talent?

We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued.

You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family-one of the best employers in Canada according to a recent Forbes survey-we could be perfect for each other.

Our expectations The Assistant Operations Manager (AOM) assists the Operations Manager (OM) in managing operations and staffing for all departments that report to operations.

The AOM supervises a high performing team of Operations Supervisors that is responsible for monitoring the movement of inventory safely, efficiently and effectively through the facility undamaged.

The position analyzes the forecasted production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand.

With the Supervising staff, the AOM works to achieve or exceed facility performance goals despite these fluctuating demands.

The AOM resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans.

He/She engages in employee relations regarding the relationship that the employees have with the organization and with each other.

Through this process, the AOM will develop, implement, administer, and analyze the employer-employee relationship.

It is expected that the AOM actively searches and implements improvements on safety standards as well efficiency and productivity of the operations.

This position is for our Weekend shift.

The schedule is from Friday to Sunday from 6:30am to 6:00pm.

Your role: Builds a culture of safety in the work environment by identifying and resolving any safety issues on the floor and notifying the appropriate party for resolution as required.

Support the workplace investigation process.

Determines the workload (production volume) for the day and adjust daily strategy as need to meet key performance targets including staffing needs Interview and assist HR in the hiring of personnel; provide input to temporary employee evaluations Mentor and monitor Operations Coaches’ performance; ensure Team Members are executing assigned tasks accurately and as scheduled Set Operations Coaches up for success; achieve or exceed key performance indicators, safety, performance and budget targets Communicate effectively with Operations Coaches regarding business objectives, safety issues, current issues, upcoming events and demand for the day Identify and assist in implementing of process improvements to improve operational efficiency and safety in the building as well as new processes launched from Corporate Expedite receiving, picking and shipping of priority product (e.g.

Special Order Express (S.O.E.) or Special Order Sales (S.O.S.)) Ensure Team Members are cross-trained in multiple positions for rotating into those positions when the need arises Provide for effective and accurate communication of all aspects of operations to all appropriate members of the team.

Ensure minimum or zero products are damaged when being handled; Identify processes that are not in tune with best methods Monitor feedback from stores to identify potential issues that occur with product handling Other duties as assigned Exigences du poste The qualifications we are looking for Post-secondary education (Supply Chain Management, Industrial Engineering, Transportation, Business, preferred) or equivalent work experience Five or more years of progressive leadership experience in a distribution center Proven record for complying with safety requirements.

Ability to build a culture of safety among subordinates and peers Communicates effectively with all levels of the organization Demonstrated team-building skills Ability to build rapport and trust with others Experience and willingness to mentor and coach others Ability to resolve interpersonal conflicts among team members Can make solid decisions quickly based on limited information and changing conditions Analytical and troubleshooting skills to resolve complex problems; creative problem-solving Strong computer skills; Experience with software applications such as Excel, Access or Lowe’s DMS Effectively prioritizes work and possesses time management skills Highly motivated to excellence and to Operation’s success, as well as own success; goal-oriented We thank all applicants for their interest; however, only successful candidates will be contacted.

Note: This form indicates the general nature and level of work performed by employees with this job title.

It is not designed to contain nor should it be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of all employees with this title.

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