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Director, Product Management – Merchant Risk


This is a Full-time position in Toronto, ON posted August 4, 2022.

Toronto, ON, Canada Full-time Company Description Wish is a mobile e-commerce platform that flips traditional shopping on its head.

We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors.

Each day on Wish, millions of customers in more than 60 countries around the world discover new products.

For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We’re fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome.

If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description Asthe Director of Product Management, you will lead a team of Product Managers and work closely alongside engineering, design, and data science teams todefine and drive merchant risk detection and enforcement capabilities.

Our product managers are responsible for understanding the problem space and identifying key opportunities by leveraging their product expertise and analytical insights.

Our team is lean, nimble and extremely data driven.

We cultivate an environment for confident, driven innovators to thrive.

What You’ll Do: Define and drive the long termproduct strategy and roadmapfor the Merchant Risk space Define high level goals and metrics that measure the value and success of various initiatives, and of the Wish consumer experience as a whole Recruit, develop and motivate a diverse set of Product Managers Define and manage team processes Managecross functional dependencies, risks and changes effectively by defining MVP, optimizing scope, scheduling and managing resources accordingly Help evaluate results of A/B experimentation Help evaluate new proposals from product viability and UX perspective Be intensely data driven in prioritizing and evaluating the results of all work Qualifications Bachelor’s degree or higher required Previous experience with Trust and Safety 10 years of experience overall with 5 years of experience in product management, with 3 years as a people manager Experience leading large consumer apps with tens of millions of users 3 years of experience in a mature A/B testing environment with significant hands-on experience running experiments Strong PM skills and can drive significant products personally as an individual contributor when needed Strong quantitative analysis skills and a data driven approach to problem solving Ready and willing to roll up sleeves to analyze data hands on in SQL/Python/R environment Passionate can-do attitude.

Not afraid to try, learn, and improve, with the ability to work in a fast paced team environment.

Not afraid to try bold, risky experiments.

Solution-oriented, highly motivated, and proactive self-starter Well-rounded interpersonal skills, and experience interacting with diverse personalities Here at Wish, you are joining a team and company at a time of growth and transformation.

You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture.

Even if you don’t meet 100% of the above, we encourage you to still apply LI-AS1 LI-REMOTE Additional Information Wish values diversity and is committed to creating an inclusive work environment.

We provide equal employment opportunity for all applicants and employees.

We do not discriminate based on any legally-protected class or characteristic.

Employment decisions are made based on qualifications, merit, and business needs.

If you need assistance or accommodation due to a disability, please let your recruiter know.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here .