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General Manager (Property Management)

Jones Lang LaSalle Incorporated

This is a Contract position in Toronto, ON posted September 19, 2022.

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate.

We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world.

We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.

We’re interested in getting to know you and what you bring to the table J ob Summary – General Manager, Union Depot Lead the property team in meeting the client’s objectives while overseeing the management, operations, specialty leasing, marketing and financial aspects of a shopping center.

This position calls for an assertive, professional leader with strong management skills and the ability to work collaboratively with on-site personnel, corporate JLL employees and client government representatives.

Other important factors for success include identifying and deploying best practices, as well as the ability to manage and perform to the best interest of JLL and the client.

Responsibilities Management, Operations and Marketing Maintain safety, cleanliness and integrity of all areas of buildings, systems and equipment for all property users Prepare team to respond in emergency and crisis situations Have thorough knowledge of area market including all competitive properties and area demographics Maintain an appropriate level of involvement in community affairs representing both the property’s interest and the interest of JLL Enforce all tenant lease requirements Manage the activities of the property’s marketing manager in conjunction with the regional marketing manager Leasing Work in conjunction with property’s leasing agent to execute new and renewal leases to meet or exceed client objectives Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue Maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs Negotiate all tenant rent reduction or termination requests the property’s leasing agent to ensure budgeted leasing activity occurs Accounting Develop and implement an annual business plan to achieve budgeted net operating income for property Manage property’s capital expenditures to budgeted levels Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports Monitor the collections of all rents and execute appropriate collection process Client Relationship Establish and maintain an effective working relationship with the property’s asset manager Function as primary point of contact to asset manager for all issues relating to the property Interact frequently with property’s regional managers and leasing team to ensure consistent high quality interaction with asset management firm Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL Employee Management Direct and supervise the activities of all property employees Develop a personnel action plan for each direct report to identify opportunities for further career development.

Ensure that all supervisory employees do the same for their direct reports Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms Coordinate appropriate training for property personnel Establish course of action for team to accomplish goals and evaluate results Education & Experience Bachelor’s Degree (B.A./B.S.) – Preferred degree in Business 5 – 10 years of experience in retail property management Competency using Microsoft Office, navigating the internet, general use of personal computer Excellent verbal and written communication skills Demonstrate leadership and professionalism Certification/Licenses Real Estate License Physical work requirements and work conditions Can involve standing and walking; working nights and weekends LI Benefits: Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.

Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include: 401(k) plan with matching company contributions Medical, Dental & Vision Care 6 weeks of paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible Work Arrangements may be available Executive Benefits What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

Apply today JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

This position may require you to be fully vaccinated against COVID-19.

If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date.

You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).

Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests .

This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.