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Intelcom: Product Manager Delivery Experience

Intelcom

This is a Full-time position in Montreal, QC posted February 18, 2021.

AsProduct ManagerDelivery Experiencein the marketing team, your goal is to successfully design new products centered around consumers experience, yet adapted to clients (B2B) and keeping operational capabilities in mind.

You will play a critical role in creating value for our clients, our organization and consumers, as well as safeguarding Intelcom’s products differentiation and sustainability.You will join a team and a company in incredible growth, where many projects are already started, and many has yet to come.

Intelcom is striving to innovate and provide a technological infrastructure to deliver new products and services in delivery coast-to-coast.

Our goal is to exceed the expectations of all our consignees and clients by ensuring that their deliveries are made quickly, with reliability and adapted to their needs.What You’ll DoDesign consumers centriclogistic services and bring them tomarket.Strive at developing innovative products highly impacting the consumer experience (constantly obsessing with customer satisfaction).Benchmark continuously on world-class best practices, market needs, consumer trends, insights and data, to concretize ideas to real opportunities.Develop cutting-edge products / services around consumer’s needs, yet adapted to clients’ needs and considering technological & operational capabilities.Define the products label names, strategic positioning, pricing and offering along with internal stakeholders.Work cross-functionally to integrate new products into processes with business development, operations, finance, IT and HR.Understand business challenges and develop business cases for improving products, quantifying impact and lead transformation to the current practices.What You Bring7 years+ relevant work experience in supply chain or sales, product management, customer experience, marketing or business development.Deep understanding of logistics technology / last mile industry, master the competitive landscape and trends.Experience with human-centered design.Ability to set its own priorities, being resourceful.Familiarity with Agile project management framework.Strong ability or persuade, motivate and inspireteams enabling organizational change.University degree, preferably in Business, Marketing, Supply chain or other equivalent.Excellent written and verbalcommunication skills in English and French.Who we areIntelcom, a fast-growing company from Quebec who works in the online commerce delivery sector.

Our goal is simple: in a constantly changing industry, we don’t just follow, we get ahead.

In addition to making us stand out with innovative services and delivery methods, the organization is also undergoing technological transformation where the integration of the customer experience and associated technology are at the heart of its evolution.

At Intelcom, we encourage initiative and value creation through participatory projects and an open culture.

Together, we are building a knowledge-sharing community and developing many collaborative projects to offer a personalized and flexible delivery service.

As an employer subscribing to the principle of equal employment opportunity, Intelcom celebrates diversity and is committed to creating an inclusive environment for all.