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Sales Account Manager

NetAccess Systems Inc.

This is a Full-time position in Hamilton, ON posted February 22, 2021.

Our Award winning and growing Information and Communication Technology company is looking for an experienced Sales Solutions Account Manager to join our growing sales team in helping achieve our sales revenue, margin and income targets.At NetAccess, we strive to empower businesses to achieve success through the effective use of ICT. Our culture is one where reliable and personalized service comes standard, and where innovation is nurtured. We aim to transform the way our clients do business so they can stop worrying about technology, and concentrate on using it to drive growth.Reports to: Sales ManagerResponsibilities:* Sales Execution:** Sales plan implementation** Aggressively pursue sales opportunities applying latest product knowledge and sales foundation skills to improve close-rate percentage** Prepare cost estimates and quotes for customer solutions** Review purchase orders to quote, ensure terms and conditions are acceptable and agreeable as written** Process RFQs from quoting to order entry, to final completion and after-sales support* Farming- Organic Sales Growth- Manage assigned customers as required to provide customer service excellence and increase sales; acting as customer liaison throughout the process* Hunting- Building a pipeline of prospective customers via lead generation (social/digital), networking, associations, warm calling, referrals etc.* Account Management & Planning** Annual strategic territory planning and forecast budgeting** Monthly/Weekly sales planning** Reporting- Submit activity and results reports, such as CRM maintenance, daily call reports, weekly work plans, and monthly and annual territory analyses.** Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.** Recommends changes in products, service, and policy by evaluating results and competitive developments.** Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.** Technical Knowledge- Maintains professional standards; attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional associations.* Inter-Departmental Collaboration- Working in conjunction with purchasing, technical solutions/support engineering, programming, scheduling  * Other related duties as assigned in pursuit of exceeding sales revenue, gross margin and income targets. You will need to show evidence of high emotional intelligence including:* Self-awareness** Confidence** Aware of your impression on others** Sense of humor (can laugh at self)* Self-Regulation:            ** Conscientious** Adaptable** Internal Motivation*** Initiative and the commitment to complete a task; competitive, results driven attitude*** Perseverance in the face of adversity ( stamina)* Empathy:** Relationship builder** Perceptive of other’s emotions and taking an active interest in their concerns.** Proactive— Ability to listen, identifying customers’ needs providing solutions via verbal/presentation skills and soft people skills** Passion, integrity, loyalty, openness, trustworthiness with dedication and focus;** a good level of technical understanding with enthusiasm for new technology and  its commercial uses;Qualifications:* Minimum 5 years’ experience in outside  technical ( consultative)  Customer Sales and surpassing KPI’s/budgets* Proven ability to ‘close’ technical sales opportunities and relate to customer technical requirements* Deep knowledge of both Information and communication technology (Preferred)* Strong analytical, time management and problem solving skills* Excellent communications skills (verbal and written)* Strong focus on teamwork* Strong track record of both a hunter and a farmer* a full, clean driving license and reliable transportation to travel to client’s premises;* Ability to travel to the United States* Experience in managing multiple projects at the same time (highly preferred)A degree in one of the following subjects is an advantage:* business information systems/technology* business/management* computer science/software engineering/computer engineeringApplicants with relevant education and industry experience may be favoured. We offer a competitive compensation and benefits package.