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Trulioo: Director, Revenue Operations


This is a Contract position in Quebec, QC posted February 20, 2021.

About UsJoin an established, scaling and award-winning team at Trulioo (Truly-you) Recognized as a “CNBC Disruptor 50 Company”, “Technology Pioneers” by the World Economic Forum, “Emerging Company of the Year” by the BC Tech Association, and KNOW Identity’s “Industry Leader of the Year”We are a Silicon Valley-funded tech company solving the problems of trust and safety online.

To realize that goal we’ve built the world’s leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 100 countries through a single API.

Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world.

With offices in Vancouver, San Francisco, and Dublin, we’ve fostered a world-class team committed to building trust online.

Our competitive advantage is, and always will be, our people.Position Summary:Reporting to the Chief Revenue Officer, the Director of Revenue Operations is responsible for accelerating our Sales team with the tools, data, skills and processes they need to be successful.

Working closely with the broader sales leadership team and stakeholders from across the business, you will be responsible for business process transformation, systems design, and sales enablement for our revenue-generating teams.

This is a unique opportunity to make an impact in a brand new role for a quickly growing sales organization.Primary Duties and Responsibilities:Managing, mentoring and developing Trulioo’s Revenue Operations team.

The Revenue Operations team includes Sales Operations, Sales Enablement and Sales EngineersMaking recommendations on how to optimize our revenue performance while reducing our CAC through analyzing our data and best practicesProviding reports and dashboards that are critical to the management of the teamBuilding trust with stakeholders across the companyManaging a Revenue Operations roadmap to support quarterly objectives and the company annual strategic planReviewing compensation plans to ensure they align with the team goals based on position typeContributing to a data-driven culture by providing insights to support new initiatives and solve problemsAccelerating our performance and revenue growth by enabling our sales team to work more efficiently, provide forecasting and proactively making recommendations to amplify the success of the teamCreating an education program for onboarding and continuous learning for the Sales team through supporting the Sales Enablement ManagerUsing tools such as Confluence to build out a documentation hub for self serve knowledge accessLeading the Sales Engineers who support the Sales team on pre-sales, product knowledge and help our customers trial our productsKey/Technical Skills:Substantial experience with SalesForce and other Sales and Business Intelligence toolsProven ability of leading and developing a successful Revenue Operations teamStrong leader and inspiring leader who can manage different operational areas on the Sales teamLead or been responsible for training of sales teams in the areas of new hire onboarding, sales skills and product skillsData-driven, curious and passionate about building data-driven organizationsAn analytical thinker and creative problem solverEducation and Experience:5 years experience as a Revenue Operations leader, preferably in a high-growth technology or SaaS platformWorking at TruliooA great place to work Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact.

You will be challenged to achieve, develop, and grow as part of a hyper-growth company.We offer you the opportunity to make a difference and create a better world by revolutionizing how technology, trust, and identity intersect online.

We are on a mission to make sure no one is left behind and everyone has the opportunity to participate fully in the modern digital economy.

In order to do this well, diversity and inclusion have always been fundamental to our mission, our culture and our life.

Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe.

Our mission matters – for billions of people everywhere.

At Trulioo, we truly believe “everyone is someone” and we invite you to join our mission and celebrate the positive change we are making in the world.Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs.

We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company We are team-driven, collaborative, and accountable to one another.

Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted.

For this position, you need to be legally authorized to work in Canada.

We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you.